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      FOR POWER OUTAGE OR BREAKDOWN, PLEASE CALL 15454
      FOR POWER OUTAGE OR BREAKDOWN,
      PLEASE CALL 15454

      Discounts & Offers

      Read on to find out how you can enjoy these discounts and offers.
      READ MORE

      Mining Industry

      Customers in the mining tariff category are entitled to a 25% discount on their monthly bills.

      “Mining Consumer” refers to consumers whose electricity consumption is mostly for extracting minerals including dredging activities. Supporting document from Minerals and Geoscience Department, Ministry of Natural Resources and Environment is required.

       

      Welfare Organizations

      Welfare organizations are eligible to a 10% discount on their monthly bills.

      Welfare institutions such as orphanage and elderly home, home for the blind and disable, spastic’s center that are fully funded and administered by Ministry of Women, Family and Community Development or  such institutions with source of income funded by public donation are eligible to a 10% discount on their monthly bills.

       

      Institutions of Learning

      All government and private institutions of learning which are fully or partly funded by the government and normally administered by Ministry of Education are eligible to a 10% discount on their monthly bills.

      The following institutions are not eligible for the 10% discount;

      1. Private institutions of learning without any aid from the government 
      2. Training institutions such as police academy, fire brigade academy, nursing college and bank training center etc.

       

      Places of Worship

      Places of worship registered under Registrar of Societies and/or it’s respective religious governing body such as State/Federal Islamic Religious Council/Department, Malaysian Buddhist Association, Malaysian Hindu Sangam, Sikh Naujawan Sabha, Sikh Youth Movement, Buku Panduan Katholik and Buku Panduan Gereja Malaysia dan Brunei are entitled to a 10% discount on their monthly bills.

       

      Customers may contact respective TNB office for further enquiries or application

       

      Terms and conditions applies.

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      Off-Peak Tariff Rider

      The Off Peak Tariff Rider (OPTR) scheme is offered to all medium voltage commercial and industrial customers who are currently not enjoying any off-peak usage tariff rates.
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      The Off Peak Tariff Rider (OPTR) scheme is offered to all medium voltage commercial and industrial customers who are currently not enjoying any off-peak usage tariff rates. These are:

      • Medium Voltage General Commercial Tariff C1
      • Medium Voltage General Industrial Tariff E1
      • Medium Voltage Special Industrial Tariff E1s

      Customers enrolled in the OPTR scheme will enjoy a 20% discount on electricity usage during off-peak hours (10.00 p.m. to 8.00 a.m.) every day if their load factor for the month is greater than their 6 months average load factor. Visit a Customer Service Centre near you and sign up today!

      How This Affects Your Business

      OPTR scheme supports customers that operate between 8am to 10pm daily to extend their business and operating hours and thus enjoy a 20% discount on all units consumed between 10pm to 8am  if their load factor for the month is greater than their 6 months average load factor. With the 20% discount applied to electricity usage during those hours, you stand to enjoy significant savings in your monthly electricity bill.

      Eligibility

      You are eligible to enjoy 20% discount on all units consumed between 10pm to 8am if:

      • The monthly  Load Factor is greater than the Average Load Factor (ALF) over six (6) months period. The ALF is fixed based on 6 months average load factor  prior to change of meter date. For the month where the load factor is less that the fixed ALF, customers will not be eligible for the discount.
      • Load factor refers to the ratio of the average energy consumption in kWh (for a certain period) to Maximum peak requirement for a similar period.

        Load Factor  = Total Energy consumption in kWh for a certain period
        (Maximum Demand × total hours) for a certain period
      • You do not have an outstanding amount not more than the total deposit/bank guarantee paid. Otherwise this outstanding amount must be settled before applying.

      Additional Requirements

      • No outstanding amount more than your total deposit/bank guarantee.
      • You have been receiving electricity supply from TNB for at least six (6) months.
      • Additional cost will applies for meter change to enjoy the OPTR scheme.
      • You will also need to sign a supplementary supply contract.

      The OPTR scheme will be activated in the following consumption period (meter reading month), as soon as all requirements are met and all metering-related works are completed.

      Please note that you are not required to enroll in this scheme; you reserve the right to remain with your existing tariff rates should it prove more beneficial to you and your business.

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      Sunday Tariff Rider

      The Sunday Tariff Rider (STR) scheme is offered to all medium- or high-voltage industrial customers.
      READ MORE

      The Sunday Tariff Rider (STR) scheme is offered to all medium- or high-voltage industrial customers. These are:

           
      • Medium Voltage General Industrial Tariff E1
      •  
      • Medium Voltage General Special Industrial Tariff E1s
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      • Medium Voltage Peak/Off-Peak Industrial Tariff E2
      •  
      • Medium Voltage Peak/Off-Peak Special Industrial Tariff E2s
      •  
      • High Voltage Peak/Off-Peak Industrial Tariff E3
      •  
      • High Voltage Peak/Off-Peak Special Industrial Tariff E3s

      Customers enrolled in the STR scheme will still pay the same rates on electricity usage as their current tariff; however Maximum Demand charges will not be applied to any electricity usage on Sundays. Visit a Customer Service Centre near you and sign up today!

      How This Affects Your Business

      Since no Maximum Demand charges will be applied on Sundays, you should reschedule your operations to increase production or to extend your operating hours on Sundays. This will add more savings to your monthly electricity bill.

      Eligibility

      You are eligible to enroll in the STR scheme if:

           
      • You are an existing TNB customer under the E1, E1s, E2, E2s, E3, or E3s tariff.
         
      • You do not have an outstanding amount not more than the total deposit/bank guarantee paid. Otherwise this outstanding amount must be settled before your application can be considered.

      Additional Requirements

           
      • Additional cost will applies for meter change to enjoy the STR scheme.
      •  
      • You will also need to sign a supplementary supply contract.

      Please note that you are not required to enroll in this scheme; you reserve the right to remain with your existing tariff rates should it prove more beneficial to you and your business.

      Year:

      View All

      Description Date
      View All
      X